PRIVACY & COOKIE POLICY
At Singletrail, we value your privacy and we are committed to protecting your personal data. The purpose of this Policy is to provide you with information about how and why Singletrail collects and processes your personal data when you visit this website (regardless of where you visit it from) and/or when you sign up to our newsletters, subscribe to any of our publications, inquire about our services, take part in a survey or otherwise interact with us through this website.
Please note that this website is not intended for children, and Singletrail does not knowingly collect data relating to children. If you are younger than 16, you may not register with or use this website. If you think that we may have unintentionally collected data relating to a child, please write to us at info@singletrailverbier.com
Owner Information
Privacy Policy of www.singletrailverbier.com
Parallel Concepts Sarl Platforms collects some Personal Data from its Users.
Owner and Data Controller
Parallel Concepts Sarl – Route de Clouchevre 25 – 1934 Bagnes - Switzerland
Owner contact email: info@singletrailverbier.com
European Union citizens have the right to make a complaint at any time to a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. In the UK the supervisory authority is the Information Commissioner’s Office (ICO) (http://www.ico.org.uk/). We would, however, appreciate the chance to deal with your concerns before you approach the ICO or your local supervisory authority so please contact us in the first instance.
Latest update: May 04, 2018
Types of Data Collected
Among the types of Personal Data that Parallel Concept Sarl collects, by itself or through third parties, there are; email address, Cookies, Usage Data, first name, last name, and Email.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using the platforms of Parallel Concepts Sarl.
All Data requested by Parallel Concepts Sarl is mandatory and failure to provide this Data may make it impossible for Parallel Concepts Sarl to provide its services. In cases where Parallel Concepts Sarl specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact Parallel Concepts Sarl at info@singletrailverbier.com
Any use of Cookies – or of other tracking tools – by Parallel Concepts Sarl or by the owners of third-party services used by Parallel Concepts Sarl serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through Parallel Concepts Sarl and confirm that they have the third party's consent to provide the Data to the Owner.
Mode and place of processing the Data & Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
Place
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller.
Retention time
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Interaction with external social networks and platforms, Registration and authentication, Access to third party services' accounts, Handling payments, Infrastructure monitoring, Interaction with live chat platforms, Remarketing and behavioral targeting, Managing contacts and sending messages, Analytics, Displaying content from external platforms, Commercial affiliation, Interaction with support and feedback platforms, User database management, Managing support and contact requests and Hosting and backend infrastructure.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Detailed information on the processing of Personal Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Interaction with external social networks and platforms, Registration and authentication, Access to third party services' accounts, Handling payments, Infrastructure monitoring, Interaction with live chat platforms, Remarketing and behavioural targeting, Managing contacts and sending messages, Analytics, Displaying content from external platforms, Commercial affiliation, Interaction with support and feedback platforms, User database management, Managing support and contact requests and Hosting and backend infrastructure.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Cookie Policy
Parallel Concepts Sarl uses Cookies.
Activity regarding the saving of preferences, optimization, and statistics
Parallel Concept Sarl uses Cookies to save browsing preferences and to optimize the User's browsing experience. Among these Cookies are, for example, those to set the language and the currency or for the management of first party statistics employed directly by the Owner of the site. Learn more about cookies and how to delete them: https://www.aboutcookies.org
Legal information
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies. This privacy policy relates solely to Parallel Concepts Sarl Platforms.
Analytics
Google AdWords conversion tracking, Google Analytics with anonymized IP, Display Advertising extension for Google Analytics Personal Data: Cookies and Usage Data
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of Parallel Concepts Sarl platforms, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies and Usage Data.
Place of processing: US - Privacy Policy – Opt Out
Display Advertising extension for Google Analytics (Google Inc.)
Google Analytics on Parallel Concepts Sarl Platforms might use Google's Interest-based advertising, 3rd-party audience data, and information from the DoubleClick Cookie to extend analytics with demographics, interests, and ads interaction data.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out
User ID extension for Google Analytics (Google Inc.)
Google Analytics on Parallel Concepts Sarl Platforms makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by Parallel Concepts Sarl.
The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.
Personal Data collected: Cookies.
Place of processing: US – Privacy Policy – Opt Out
Mailing List or Newsletter
This type of services makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Personal Data: name and email address
Place of processing: US – WIX shout outs: Privacy Policy
Place of processing: US – Google for business: Privacy Policy
Managing contacts and sending messages
This type of services allows Parallel Concepts Sarl to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
Contact Forms, Wix Shoutout, MailChimp & HubSpot
Personal Data: email address, name
Place of processing: US – WIX: Privacy Policy MailChimp: Privacy Policy HubSpot: Privacy Policy
Interaction with live chat platforms
This type of services allows Users to interact with third-party live chat platforms directly from the pages of Parallel Concepts Sarl, for contacting and being contacted by this Parallel Concepts Sarl support service. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
Remarketing and behavioral targeting
This type of service allows Parallel Concepts Sarl and its partners to inform, optimize and serve to advertise based on past use of Parallel Concepts Sarl Platforms by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of Parallel Concepts Sarl platforms with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of Parallel Concepts Sarl Platforms with the Facebook advertising network.
Personal Data collected: Cookies and email address.
Place of processing: US – Privacy Policy – Opt Out
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of Parallel Concepts Sarl platforms with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out
Remarketing through Google Analytics for Display Advertising (Google Inc.)
Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out
Hosting and backend infrastructure
This type of service has the purpose of hosting data and files that enable Parallel Concepts Sarl to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Parallel Concepts Sarl. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data is stored.
Wix.com, Inc
Wix.com Inc is a hosting service provided by Wix.com Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy
Handling payments
Payment processing services enable Parallel Concepts Sarl to process payments by credit card, bank transfer or other means. To ensure greater security, Parallel Concepts Sarl shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
Personal Data: various types of Data as specified in the privacy policy of the service
Place of processing: Switzerland – SUMUP: Privacy Policy UBS: Privacy Policy
Further information about Personal Data
Further rights of the Users
We don't sell or rent Users' Data to any third parties for any purpose. The only uses of Data are those highlighted in this policy. Users are the only owner of their Data and can request modification or deletion at any time.
Additional information about Data collection and processing
Legal action: The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of Parallel Concepts Sarl Platforms or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, Parallel Concepts Sarl may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, Parallel Concepts Sarl and any third-party services may collect files that record interaction with Parallel Concepts Sarl Platforms (System logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
Parallel Concepts Sarl Platforms does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using Parallel Concepts Sarl Platforms and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.
Your legal rights
Under certain circumstances, and depending on your location you have rights under applicable data protection laws in relation to your personal data. The following descriptions provide you with more information about these rights if you are a European Union citizen which Parallel Concepts Sarl will respect regardless of where you visit this website from:
Request access to your personal data
This right enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing such personal data. In order to comply with your request, we may ask you to verify your identity.
Request correction of your personal data
This right enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data that you provide to us.
Request erasure of your personal data
This right enables you to ask us to delete or remove personal data where there is no good reason for us to continue processing it or where applicable law requires erasure. Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to the processing of your personal data
If there is something about your particular circumstance that makes you want to object to processing on this ground as you feel it adversely affects your fundamental rights and freedoms please contact us. In some instances, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing your personal data
This right enables you to ask us to suspend the processing of your personal data in the following scenarios:
• if you want us to establish the data’s accuracy;
• where our use of the data is unlawful but you do not want us to erase it;
• where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request transfer of your personal data
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to withdraw consent
You have the right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us at info@singletrailverbier.com
Latest update: May 04, 2018